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Frequently
Asked Questions
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Your payment terms are yearly - how
do I know you are going to remain in
business for the next twelve months
(one whole year) in order to provide
the service which I purchased?
This is THE most asked question,
that's why we are answering it at the
beginning of our FAQ. No company can
guarantee to continue business for any
length of time. The safest method to
assist you in making a decision if a
company is going to deliver its service
into the future is to look at its past.
A business which has been around for a
long time is more likely to remain in
business for some some time, . ,
What is a ready-made site?
A ready-made website is a fully
functional website which includes
images and text and its contact forms
and any other forms are active. There
is no requirement to add content or
images to complete it, because it is
already complete.
To work with your Active Dot driving
instructor ready-made website, a domain
must be assigned to the site and you
must enter your telephone and fax
numbers, email address, paypal email
address if you have a PayPal account to
accept online payments, and your
trading address details. A simple and
easy to understand control panel is
delivered with your website, from where
you can enter these.
That sounds like a template site
with duplicate content. I thought
Google banned such sites?
It does sound like a template site and
you are correct, Google and the other
search engines WILL NOT INDEX such
websites and your driving school will
not be found on a search engine when
buying a static website which was
copied from a template.
However, because we understand this, we
have developed SEO technology in-house
which addresses this very important
issue. Whilst our product is template
driven in order to make it available at
such low costs, your driving school
website is software driven.
What this means is there are no static
pages which always display the same
text. With the exception of text you
added to your site, all other text and
content constantly revolves. This
ensures that there are never two
driving school websites with the same
content, in other words, duplicate
content. Also, your website will
automatically be modified during this
process. Every time a search engine
robot arrives at your site, it will see
a fresh website and this will help
enhance your search engine positioning
ranking. In a nutshell, not a template
at all!
If one hundred driving instructors
buy your service, will they all have
the same website design and
colours?
No. Every Active Dot driving instructor
website includes three totally
different website designs and each
design incorporates interchangeable
content modules. Furthermore, every
design is available in four colours.
When you multiply three designs by four
colours and multiply that again by all
the available content modules and own
photos uploaded by each driving
instructor, it will be extremely remote
that two driving instructors at any
location will have similar looking
websites. Also, we aim to produce a new
design for driving instructors every
four months, so that over time, you
will have a huge choice of designs and
modules which will allow you to create
a more unique looking website.
I have heard that sites which have
not been modified for some time are
de-indexed by search engines - is that
true?
No. Not at all. They just slip down the
ranks over time. Search engines hate to
serve links to websites which may be
out of date, or may even have been
abandoned by their owners. For that
reason, websites which have gone stale
are assigned a lesser priority. They
still show up in a search, but not at
or near the top.
We understand that you may not have the
time to constantly log into your
administrator section to change or add
text to keep your website fresh, so
that it retains its search rank. The
same software which powers your website
and prevents it from containing
duplicate content is keeping your site
updated by regularly revolving content.
The search engines will always see a
recently modified website which will
preserve your search rank.
Where do I get my domain?
We can supply you with any domain you
require, if it is available for
registration. Active Dot may be a
website software business specialising
in driving instructor websites, but we
are part of X9 Internet
(www.x9internet.com) which has been
offering web hosting and domain
registrations for 13 years. One domain
is included with your driving
instructor website.
How do I add my own text and photos
to my website?
You will receive your administrator
login password which will allow you to
edit almost all the text on your
website. You can also change the photos
and upload your own to replace the ones
which came with your website. You can
also click a button to change your
website back to "factory settings".
Easy step by step instructions are
included.
How do I add my logo to my
site?
Your driving school website has been
designed to facilitate logos, a large
logo on the home page and a smaller
logo at the top of every other page.
Although you can add these logos
yourself by using the administrator
section, we recommend that you forward
your logos to your account manager who
will get a graphic artist to do this
work for you.
I am a complete newbie - computers
make me nervous. Do you offer a service
which will upload photos of my cars and
my own required text and change it for
me when I want it changed?
Absolutely. We would love to do that
for you on a regular basis. It may cost
you a tiny bit more, but it takes the
hassle out of managing your website
while you get on with your driving
lessons. The base package costs only
£49.00 per year on top of your
annual payment, and this will be
sufficient for most driving
instructors. The way this works is that
you simply email text, logos or photos
to your account manager, and he/she
will add it to your website. Talk to
your account manager if you require
this service.
What do I need, in order to use your
driving instructor website
services?
If you are seeing this web page, then
you have all that is called for to take
advantage of this great service - a PC
or Mac with an Internet connection.
I have heard that there are many
cowboys out there offering web hosting
- how reliable is your service?
Active Dot is part of X9 Internet (same
owners) and X9 Internet has been
providing web hosting services since
1998 to thousands of clients, including
high profile clients such as local
councils, churches and schools,
diplomatic authorities and large multi
branch businesses such as Sainsburys.
And our experience is backed up by
large modern and established UK data
centres, such as Pipex and award
winning Heart Internet. Your website
will be in good hands.
I have some web space which came
with my broadband service. Can I host
my driving school website on
it?
No. Your driving instructor website is
not a static website. It is software
driven and it needs to be hosted on the
X9 servers because that is were the
software which powers your site has
been installed.
I really like your driving
instructor website - can I buy a copy
of it and host it on my web
space?
No. Because this website is software
driven, it does not exist in static
form. However, at some later stage, we
may make some older designs available
in static format. But they will be in
template format and you would be
required to rewrite most of the content
to avoid the search engine content
filters.
Will I have access to my hosting
account?
Of course. Your website includes the X9
MaxiPlus Pro Unlimited hosting account.
There are no resource limits. Advanced
users can set up Blogs and sub domains
and install software such as galleries,
calendars and ecommerce shopping carts
with just one click of the mouse. You
will be very pleased with your package.
But if you prefer not to get under the
bonnet, you don't ever need to log into
your hosting account if you don't want
to. Just ask your account manager to
set up the services you require.
Do I get my own email
account?
Naturally. The free email
paulblatt@hotmail.com is okay, but it
would look much more professionally to
have an email address connected to your
own domain name, such as
instructor@paulblatt.co.uk and you can
have as many emails as you wish. If you
prefer to continue using your Hotmail
account because you are used to it and
are comfortable with it, but you do
want a more professional email, then
simply set up a forwarder. Create the
forwarder instructor@paulblatt.co.uk or
bookings@paulblatt.co.uk and simply
forward it to paulblatt@hotmail.com.
You can also instruct your account
manager to do this for you.
If you are using email accounts created
with your hosting account, you can use
any email program such as Outlook
Express to send and receive email. You
can also use webmail from any computer
which is connected to the Internet. For
example http://webmail.paulblatt.co.uk
Can I find out how many visitors
arrive at my website?
All hosting packages contain a
feature-rich Site Statistics Tool via
the Control Panel that displays hits,
referrer logs, country data and much
more! You can even consider this
information in a graphical form showing
daily, monthly and yearly action. Ask
your account manager for assistance if
you need help with logging onto your
control panel.
How will I be billed for my hosting
plan?
You will not. Your hosting plan is
included with your annual driving
instructor website cost of £69.00
(this is a promotional price which will
go back to the normal price at some
later date, unless you purchased your
website with the price freeze
guarantee). Billing notice is by email
and you get 30 days from the due date
to make your payment by cheque or
credit or debit card. We do NOT retain
credit card information and will not
automatically debit your card the
following year.
Also have a look
at our Site
Map
for additional pages and
information.
We
have taken care of
EVERYTHING for
you
Get
your website sorted today
with a Free 7 day Trial
Start taking online
payments and find new
Customers
Includes up to 3 domains -
UK driving schools only
please
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